Wired Internet connections are included in new home guarantees in France

Wired Internet connections are included in new home guarantees in France

If you buy a new-build property with cable internet, you are entitled to a two-year guarantee of its proper functioning, France’s supreme court has ruled.

The decision, handed down by the Cour de cassation in December, means builders are liable for malfunctioning computer wiring or plugs they install, just as they would be for accessories such as doors, windows, heating and blinds.

Also read: How do I find the best TV and Internet provider for my home in France?

However, the builder in question, who has not been identified, argued that this guarantee of good operation It only applies to the mobile elements of the house, and not to the static parts.

Computer wiring and plugs weren’t moving parts, the argument went, and dissatisfied customers should invoke classic builder’s liability, which is to first prove fault and consequential damages.

However, the Cour de cassation held that a computer network is not static since its purpose is to carry electrical signals, which should be degraded as little as possible.

This constitutes an activity, he said, and consequently it is up to the builder to repair or replace anything that is defective up to two years after its completion.

Read more: The court rules that the décennale guarantee does not cover tokens

The builder also argued that any problems with cable internet connections should be apparent upon delivery, to rule out any liability based on hidden defects, but the judge rejected this argument as well, reports BFM.

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